Our Reviews

Deborah B|2024 Chevrolet Trax

Confirmed Service Customer

4/6/2025

The schedule part is easy and your office people are super friendly.... nice environment

4/7/2025

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BURGHILL, OH

Lesley P|2025 Chevrolet Blazer

Confirmed Sales Customer

4/21/2025

It was all perfect

HOUSE

4/22/2025

Hi there, we are very happy to have provided you with such a positive experience! If there's anything further we can do for you, we are happy to help!

Business Response

WARREN, OH

Gregory S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/22/2025

Great friendly experience. They listen to your needs and concerns.

TYLER COLE

4/23/2025

Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Cole Valley Chevrolet and we hope to see you again soon!

Business Response

NEWTON FALLS, OH

Martin C|2018 Chevrolet Malibu

Confirmed Service Customer

2/3/2025

Just gor oil change and tire rotation. In and out in less than an hour. Very friendly.

2/4/2025

It is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave a review.

Business Response

WARREN, OH

Tyler M|2024 Chevrolet Trax

Confirmed Service Customer

2/26/2025

I'm new to all this but everyone is very nice and respectful

2/26/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!

Business Response

NEWTON FALLS, OH

Brent B|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

3/26/2025

Thank you Roger and team for another wonderful buying experience. Certainly appreciate the very personal feeling when dealing with Cole Valley Chevrolet in Newton Falls.

ROGER HUMENIK

3/27/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

RAVENNA, OH

Joseph C|2011 Chevrolet Silverado

Confirmed Service Customer

4/8/2025

They found and fix my problem promptly

4/9/2025

Hi there, we're so happy we were able to help you out! Thank you again for choosing Cole Valley Chevrolet and we hope to see you again soon!

Business Response

WARREN, OH

Jimmy Q|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/15/2025

Didn’t wait it was less than an hour

6/16/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

WARREN, OH

Robert G|2020 Chevrolet Trax

Confirmed Service Customer

6/21/2025

Friendly service coordinator. Timely service.

6/22/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

YOUNGSTOWN, OH

Marsha S|2022 Chevrolet Trailblazer

Confirmed Service Customer

8/20/2025

Quick

8/21/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

RAVENNA, OH

Paul M|2024 Chevrolet Colorado

Confirmed Service Customer

5/12/2025

Friendly and helpful

5/13/2025

Hi, thank you for taking the time to leave a review for us at Cole Valley Chevrolet! We're looking forward to your next visit!

Business Response

WARREN, OH

Charles H|2025 Chevrolet Equinox

Confirmed Service Customer

5/29/2025

Everyone was very friendly and answered all my questions. The work on my vehicle was done promptly and professionally.

5/30/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jody N|2025 Chevrolet Colorado

Confirmed Sales Customer

6/4/2025

The staff is friendly and my salesman, Tyler Cole, goes beyond helpful. He stayed in contact with me throughout my latest lease experience at Cole Valley. Family friendly also. I will a loyal customer with them well into the future.

TYLER COLE

6/5/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Cole Valley Chevrolet! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HUBBARD, OH

Deborah B|2024 Chevrolet Trax

Confirmed Service Customer

7/5/2025

They are all fabulous

7/6/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Cole Valley Chevrolet and we hope to see you again soon!

Business Response

BURGHILL, OH

Brent B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/13/2025

Great people and quick service thank you

8/14/2025

Hi, thank you for taking the time to leave a review for us at Cole Valley Chevrolet! We're looking forward to your next visit!

Business Response

RAVENNA, OH

Josh C|2022 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

The work is all good and good staff little disappointed with the service, had a mechanical issue called into the service department left message with no return call, when vehicle was brought in for scheduled service it was acknowledged that she received message but never returned call or followed up with if the vehicle was ok or not was just told to schedule another appointment if I wanted it checked out further

8/28/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

NEWTON FALLS, OH

Rachel G|2025 Chevrolet Trax

Confirmed Service Customer

9/1/2025

It was great

9/2/2025

We’re so glad to hear everything went great during your visit! Wishing you a fantastic day ahead.

Business Response

NEWTON FALLS, OH

Martin C|2018 Chevrolet Malibu

Confirmed Service Customer

9/9/2025

Just came in for oil change and tire rotation. Got in right away and out in an hour. Great

9/10/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

WARREN, OH

Don R|2020 Chevrolet Equinox

Confirmed Service Customer

9/18/2025

Very helpful and courteous. Willing to go the extra mile to satisfy a customer.

9/19/2025

We’re happy to hear our team went the extra mile to ensure you were satisfied. Providing helpful and courteous service is exactly what we aim for, and we’ll continue delivering that every visit!

Business Response

CLEVELAND, OH

Kimberly F|2022 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Was there for oil Change and tire rotation…in and out in about an hour. Very friendly, good atmosphere

10/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

UNIONTOWN, OH

Linda F|2025 Chevrolet Blazer

Confirmed Service Customer

11/21/2025

I was greeted by name and warmly welcomed. My oil change was done quickly and efficiently and was on my way in little over an hour. It was a pleasant experience.

NEWTON FALLS, OH

Kevin W|2022 Chevrolet Equinox

Confirmed Service Customer

12/21/2025

I went in to get my key fob checked out. I recently purchased a new vehicle almost a month ago. Got it back in a few minutes then I asked if service wasn’t real busy cause I wanted to see if I could get my slow leak fixed in my driver side rear tire. Got in and out with that in about 30 minutes or so. Everyone helped me out so much. Thank you so much to everyone. You deserve your props. Happy Holidays and thank you again.

LEAVITTSBURG, OH

David D|2026 Chevrolet Equinox

Confirmed Sales Customer

12/25/2025

Tyler Cole is the person we always go to. He has been the best to deal with. We have purchased or leased a car for many years even before Tyler was in the picture.

NEWTON FALLS, OH

Brian B|2026 Chevrolet Equinox

Confirmed Service Customer

1/13/2026

NA

WARREN, OH

Paul M|2024 Chevrolet Colorado

Confirmed Service Customer

10/15/2025

They took time to understand and see the problem solved very easy to work with !

10/16/2025

We’re glad our team took the time to fully understand your problem and provide an easy solution. Providing attentive and effective service is always our priority.

Business Response

WARREN, OH

Paul M|2024 Chevrolet Colorado

Confirmed Service Customer

10/22/2025

Clean easy to get in and out very nice crew

10/23/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

WARREN, OH

Paul M|2024 Chevrolet Colorado

Confirmed Service Customer

11/19/2025

They are very helpful in getting things accomplished

WARREN, OH

Michael M|2022 Chevrolet Blazer

Confirmed Service Customer

11/21/2025

Service was quick and staff was friendly

NILES, OH

Michael L|2025 Chevrolet Trax

Confirmed Service Customer

12/19/2025

The service folks are very friendly and knowledgeable.

NEWTON FALLS, OH